JB99 Privacy Policy — Your data is safe with us

Jb99 is one of Bangladesh's most trusted online betting and gaming platforms. We take the privacy of our members very seriously. This Privacy Policy explains how jb99 collects, uses, and protects your personal information.

By using the jb99 website or mobile app, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, feel free to reach out to our support team.

This Privacy Policy is an integral part of JB99's Terms and Conditions, and both documents apply together. JB99 is licensed by Curacao eGaming and operates in accordance with international data protection standards.

Different types of data are collected at various stages of your JB99 platform experience. Full details are provided below:

Jb99 only collects information that is strictly necessary. We never gather data beyond what is needed, and we are committed to keeping the amount of information collected to an absolute minimum.

JB99 uses the data it collects for the following purposes only. Each purpose is clearly defined, and your data will never be used for anything beyond what is listed below:

• To create, manage, and verify your account (including the KYC process).
• To process all financial transactions, including deposits and withdrawals.
• To personalize your gaming experience and send you relevant offers.
• To detect and prevent fraud, money laundering, and other unlawful activities.
• To meet legal obligations, including submitting reports to the relevant licensing authority.
• To provide customer support and resolve complaints.
• To ensure the security and stability of the platform.
• To promote responsible gaming and provide support to members experiencing difficulties.

Jb99's website and app use cookies. Cookies are small data files stored in your browser that help enhance your browsing experience.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some JB99 features to not function properly.

Jb99 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment processor: To process transactions with mobile banking partners such as bKash, Nagad, Rocket, and Upay.
• Licensing Authority: To Curacao eGaming and other regulatory bodies, as required by law.
• Technology service providers: Technology partners contracted to provide hosting, security, and analytics services.
• Law enforcement: When required by a court order or requested by authorities as part of an official investigation.

JB99 does not retain your data longer than necessary. How long your data is kept depends on the type of information and the applicable legal requirements.

• Active account data: retained for as long as the account remains open.
• Financial transaction data: up to 5 years, as required by law.
• Closed account data: up to 2 years after account closure.
• KYC documents: up to 5 years, as required by law.
• Cookie Data: Automatically deleted upon expiry of the defined retention period.

Once the retention period has passed, your data is securely deleted or fully anonymized so that you can no longer be identified in any way.

Under JB99's Privacy Policy, you have a number of important rights over your own personal data. We respect these rights and are committed to actively supporting them.

To exercise any of these rights, email us at support@jb99.click. jb99 typically responds within 30 business days.

Jb99 uses state-of-the-art technology to safeguard your privacy. Our security infrastructure operates across multiple layers to ensure no unauthorized party can access your data.

• 256-bit SSL/TLS encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security to protect account access.
• Firewall Protection: An advanced firewall system guards against cyberattacks.
• Regular security audits: Third-party experts conduct regular system audits.
• Restricted Access Policy: Only authorized personnel have access to data on a need-to-know basis.
• 24/7 monitoring: Automated systems monitor for unusual activity around the clock.
• Data backup: Encrypted backups are stored in multiple secure locations.

Jb99 is strictly an adults-only platform. Registration by anyone under the age of 18 is strictly prohibited. We do not knowingly collect personal information from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. If we become aware that data from a minor has been collected inadvertently, the account will be closed immediately and all associated data will be deleted.

JB99 reserves the right to update this Privacy Policy as needed. If any significant changes are made, members will be notified in advance by email or via a notice on the platform.

Continued use of jb99 following any changes will be considered acceptance of the updated Privacy Policy. We recommend checking the last updated date at the top of this page regularly.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We aim to respond to your message as promptly as possible.